- Log in to your account and Refer a Friend or Referral Go to section.
- You'll find your personal referral link or code there — just share it with your friends.
- The bonus is activated once your friend registers using your link and makes their first deposit.
- Bronze: 3% monthly cashback and a ৳300 birthday bonus.
- Silver: 5% cashback, priority withdrawal processing, weekly free bets.
- Gold: 7% cashback, dedicated support line, and exclusive promo offers.
- Platinum: 10% cashback, a personal account manager, and higher withdrawal limits.
- Diamond: 15% cashback, custom bonus packages, event invitations, and highest-priority service.
- Visit the Promotions or Tournament section to see a list of currently running competitions.
- Entry is generally free — simply participate in the designated game or bet market and you'll automatically appear on the leaderboard.
- Some tournaments have a minimum bet requirement — for example, slot tournaments may require a minimum of ৳50 per spin.
- Leaderboard rankings are based on total winnings or the highest single win — each tournament has its own criteria.
- Prizes are distributed from the top 10 down to the top 50 — the higher your rank, the bigger the reward.
- Live Chat (fastest): Click the chat icon in the bottom-right corner of the website or app — you'll usually get a response within 1 to 3 minutes. Available 24 hours a day, 7 days a week.
- Email: Email support@winza.biz — you typically get a detailed reply within 2 to 6 hours. This channel works best for complex issues.
- From the App: You can open a chat directly from the Help or Support section in the app — with the same response times.
- Sports Betting, Live Casino, slots — all games run in the browser.
- BKash, Nagad, and all other payment methods work in the browser too.
- Account settings, bonuses, and transaction history — all accessible from the browser.
- Deposit Limit: Set a daily, weekly, or monthly cap on how much you can deposit. Go to Settings > Responsible Gaming > Deposit Limit in the app or on the website, then set your amount and period — it takes effect immediately.
- Session Timer: Set a maximum playtime per session (from 30 minutes up to 8 hours). You'll get a reminder when your time is up.
- Loss Limit: If you lose more than a set amount in a day, your session will be closed automatically.
- Cooling-Off: Take a break from 24 hours up to 30 days — gaming will be suspended, but your account stays active.
- Self-Exclusion: For a long-term break — lock your account for anywhere from 3 months to 5 years. Contact support to activate this.
Daily Sign-In Bonus: Log in every day to earn a small cash bonus or free bet credit. It starts at ৳50 on day one and ৳75 on day two — keep the streak going and the amount keeps growing. Log in 7 days in a row to unlock a special bonus. Miss a day and the streak resets.
Free Spins: Free spins are awarded when new slot games launch, as deposit bonuses, or as VIP rewards. When you receive free spins, a notification appears in the Bonuses section — head to the specified game from there to use them. Free spins generally expire within 72 hours — expires if not used within the stated period.
- Free spin winnings may be credited as cash or to your bonus balance — it depends on the specific offer.
- A rollover requirement must be met before you can withdraw winnings from free spins.